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Community messaging command centre
Messaging

Messaging that stays safe and always-on-brand

Moderate, schedule, and celebrate every conversation.

Give learners, mentors, and families a trusted inbox with automated moderation, configurable quiet hours, and proactive notifications for milestone wins.

Optional add-on
Flagged messages reviewed in < 2 hours
98%

Smart moderation queues and alerts keep human reviewers focused on the highest-risk content.

Fewer after-hours interruptions
73%

Quiet hour scheduling pauses notifications while safely queuing priority notes.

Guardian satisfaction rating
4.9/5

Families appreciate prompt updates that never compromise safety or tone.

Investment

Deliver moderated in-app messaging, quiet hours, and attachment controls for communities.

Monthly $22 Per module, billed monthly.
Annual $228 Equivalent to $19/mo when billed annually.

Annual billing saves around 10% versus monthly.

Moderation & guardrails

Catch risks instantly without slowing healthy dialogue

Define rule sets that scan every message for keywords, tone, and attachments before they ever reach an inbox.

  • Dynamic policy packs

    Activate preset policies for safeguarding, academic integrity, or custom program rules in seconds.

  • Escalation workflows

    Automatically queue or reject messages once moderation thresholds are reached and alert the right staff member.

  • Attachment scanning

    Scan uploads for restricted file types or sensitive phrases before recipients can download them.

Quiet hours & wellness

Respect time zones while keeping urgent conversations on track

Schedule programme-wide quiet hours with clear rules on what gets queued, rejected, or allowed.

  • Granular enforcement

    Apply unique quiet hour windows per cohort, mentor group, or family segment.

  • Smart notifications

    Queue in-app banners or email digests to release once quiet hours lift.

  • Real-time overrides

    Give admins and safeguarding leads override controls for critical announcements.

Celebrations & context

Thread messaging into badges, progress, and playbooks

Connect modules so every celebration or intervention carries the full story and the right call-to-action.

  • Badge spotlights

    Auto-share new badges or leaderboard jumps with celebratory templates from Gamification.

  • Mentor sync

    Launch mentor check-ins straight from flagged conversations with shared context.

  • Family Playbook moments

    Surface homework summaries and wins to guardians alongside direct messaging threads.

Pairs well with

Design your module ecosystem

Explore companion modules that extend this experience across learning, community, and operations.

Mentorship

Build structured mentor relationships with session tracking, milestones, and feedback loops.

Family Playbook

Preview upcoming lessons and help families track homework and next steps.

Voices from the field

What our partners say

““The moderation queues mean our safeguarding team sees issues before they escalate, without slowing daily chatter.””
Director of Student Life, Northshore Academy Hybrid secondary school
““Quiet hours let mentors unplug overnight while families still feel heard first thing in the morning.””
Programme Manager, Elevate Pathways Career readiness network
Frequently asked questions

All the clarity you need

Can we customise moderation rules for different cohorts?
Yes. Create cohort-specific policies with unique keyword lists, escalation thresholds, and reviewer assignments.
How do quiet hours handle urgent safeguarding alerts?
Mark key senders or keywords as overrides so urgent messages bypass quiet hours while everything else is queued or rejected.
Does messaging tie into badges or rewards?
Enable the Gamification integration to broadcast badge unlocks, reward balances, and leaderboard climbs directly into conversations.
Let’s plan your rollout

Ready to activate this module?

Book time with our experience strategists to align scope, integrations, and training for your next learning group launch.